Shop terms

Handheld King sells gaming and smart-living products for delivery in Myanmar. Prices are in Myanmar kyat (MMK). Check the exact model, colour, pack quantity, compatibility and delivery address before ordering. Submitted orders remain subject to the shop’s confirmation of stock, price and payment. We will contact you about a mismatch rather than substitute a different product without agreement.

Checkout offers cash on delivery or a KBZPay, Wave Money or MMQR transfer. Transfers currently require staff to verify receipt of funds. A QR scan, screenshot or AI reply is not confirmation that payment succeeded. Use the payment destination shown with your order and keep the transaction reference.

Checkout shows the current delivery charge and eligible membership discounts, coupons, store-credit use and free-delivery benefits before submission. Eligibility follows the offer and account settings shown at the time. Wholesale pricing, extra discounts, credit or consignment terms follow the shop’s confirmed agreement with that business.

Online orders are delivery only; store pickup is not offered. The current checkout determines the delivery fee (the shop’s standard default is 4,000 Ks before eligible overrides). The usual delivery estimate is 1–3 days with Arlupost Myanmar, subject to confirmation, destination and courier conditions. It is an estimate, not a guaranteed arrival time. Contact us promptly for an address correction or delivery issue.

Controllers and eligible electronic products have six months of Handheld King shop warranty. Passive accessories such as covers, cases and bags are excluded from this shop coverage. Product and order records show the applicable coverage; ask staff to confirm an unclear purchase date. Brand service and exclusions may differ by model and sales region.

Keep your invoice and contact the shop with the order/SKU, fault description and relevant photos for a return, missing item, damage or warranty request. Staff will review the purchase, condition and appropriate remedy. The six-month shop warranty and accessory exclusions do not remove any non-excludable rights or remedies under applicable consumer law.

Keep your sign-in details private and contact staff if an account is compromised. Post honest reviews and only photos or material you may share; do not publish other people’s private information. The shop may review reported or inappropriate content.

Optional AI assistance can make mistakes. Its product suggestions and drafts do not confirm stock, authorise a refund, settle payment or replace a staff decision on your order. Use the confirmed checkout and ask the team when something is unclear. Our privacy notice explains optional AI and sign-in data use.

Contact Handheld King at 09 750000325 for an order, payment, warranty or account concern. Include an order reference and explain the outcome you are asking for. For consumer-rights guidance, the Department of Consumer Affairs call centre publishes 1535; this is not an emergency number. These shop terms do not prevent you from using applicable complaint or legal remedies.